Adequate tool support is paramount to enable distributed teamwork, and thus global software teams usually rely on a Collaborative Development Environment (CDE) to cope with geographical distance. The most recent and full-featured CDEs typically provide presence and workspace awareness in one place, but lack any support to social awareness for reducing the sociocultural distance. We argue that disseminating social awareness information within a CDE can both speed up the establishment of a cross-organizational shared context and help developers who have little or no chances to meet and, then, develop trust-based inter-personal connections. For this reason, we propose to extend a commercial CDE in order to provide members of global software teams with information collected from corporate microblogging and professional social networks.
Augmenting Social Awareness in a Collaborative Development Environment
CALEFATO, FABIO;LANUBILE, Filippo;
2011-01-01
Abstract
Adequate tool support is paramount to enable distributed teamwork, and thus global software teams usually rely on a Collaborative Development Environment (CDE) to cope with geographical distance. The most recent and full-featured CDEs typically provide presence and workspace awareness in one place, but lack any support to social awareness for reducing the sociocultural distance. We argue that disseminating social awareness information within a CDE can both speed up the establishment of a cross-organizational shared context and help developers who have little or no chances to meet and, then, develop trust-based inter-personal connections. For this reason, we propose to extend a commercial CDE in order to provide members of global software teams with information collected from corporate microblogging and professional social networks.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.