Trust is paramount in distributed software development to prevent geographically distributed sites to feel and act like distinct, distant teams. Nevertheless, how to build trust among developers with few or no chances to meet is an open issue. To overcome such a challenge we hypothesize that increased social awareness may foster trust building in global software teams. Here, we first present SocialCDE, a tool that aims at augmenting Application Lifecycle Management (ALM) platforms with social awareness to facilitate the establishment of interpersonal connections by disclosing developers’ personal interests and contextual information. Then, we present two different empirical studies, specifically designed to test our hypothesis.
Building Trust through Social Awareness: The SocialCDE Project
CALEFATO, FABIO;LANUBILE, Filippo
2013-01-01
Abstract
Trust is paramount in distributed software development to prevent geographically distributed sites to feel and act like distinct, distant teams. Nevertheless, how to build trust among developers with few or no chances to meet is an open issue. To overcome such a challenge we hypothesize that increased social awareness may foster trust building in global software teams. Here, we first present SocialCDE, a tool that aims at augmenting Application Lifecycle Management (ALM) platforms with social awareness to facilitate the establishment of interpersonal connections by disclosing developers’ personal interests and contextual information. Then, we present two different empirical studies, specifically designed to test our hypothesis.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
