The study of the quality of services provided in the health sector plays a fundamental role in applied statistical studies. The work focuses on using the Struc tural Equation Modeling Path Modeling as a valuable way to analyze longitudinal data of the satisfaction expressed by a selection of public and private operators. The aim of the study is to develop a experimental model for measuring satisfaction with the services provided by an external organization (Sanita’Service s.r.l.) at the ASL (local sanitary organization) agencies on Foggia.

Longitudinal composite indicators to measure the quality of health services

Corrado Crocetta;Rocco Mazza;
2023-01-01

Abstract

The study of the quality of services provided in the health sector plays a fundamental role in applied statistical studies. The work focuses on using the Struc tural Equation Modeling Path Modeling as a valuable way to analyze longitudinal data of the satisfaction expressed by a selection of public and private operators. The aim of the study is to develop a experimental model for measuring satisfaction with the services provided by an external organization (Sanita’Service s.r.l.) at the ASL (local sanitary organization) agencies on Foggia.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11586/520009
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