The banking sector nowadays becomes more and more akin to companies that base their business on the customers and cash flow they can manage. The evolution and modernization of banks has led them to improve and make their risk level more efficient. One of the tools that helps banks to manage their customers in an optimal way is the MiFID questionnaire which is not only important in preventing the risks taken on by the customer but above all allows the bank to profile the customer in terms of risk. The proposed work aims to shed light on the state of the art of using the MiFID questionnaire in Albania. In this regard, we first highlighted the characteristics of the questionnaire and secondly, through the use of geospatial software, we analysed the capillarization of the various banks and their branches in the Albanian territory.
EUROPEAN DIRECTIVES FOR CUSTOMER BANKING RISK AND CAPILLARIZATION OF BRANCH BANKING IN ALBANIA
Najada FIRZA
;Dante MAZZITELLI
2022-01-01
Abstract
The banking sector nowadays becomes more and more akin to companies that base their business on the customers and cash flow they can manage. The evolution and modernization of banks has led them to improve and make their risk level more efficient. One of the tools that helps banks to manage their customers in an optimal way is the MiFID questionnaire which is not only important in preventing the risks taken on by the customer but above all allows the bank to profile the customer in terms of risk. The proposed work aims to shed light on the state of the art of using the MiFID questionnaire in Albania. In this regard, we first highlighted the characteristics of the questionnaire and secondly, through the use of geospatial software, we analysed the capillarization of the various banks and their branches in the Albanian territory.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
