Presence awareness, that is the awareness of what distant colleagues are doing and their availability for interaction, plays a key role for coping with the lack of physical proximity and improving multi-site work. Despite its limited potential for signaling awareness and availability for interaction, email is the form of computer-mediated communication in widest use today and often the place where collaboration emerges. In this paper we present a plugin that uses the XMPP protocol to augment Mozilla Thunderbird mail client with presence awareness, thus reducing the friction of also running an IM system for signaling presence and availability.

Plugging Presence Awareness into Mozilla Thunderbird

CALEFATO, FABIO;LANUBILE, Filippo
2006

Abstract

Presence awareness, that is the awareness of what distant colleagues are doing and their availability for interaction, plays a key role for coping with the lack of physical proximity and improving multi-site work. Despite its limited potential for signaling awareness and availability for interaction, email is the form of computer-mediated communication in widest use today and often the place where collaboration emerges. In this paper we present a plugin that uses the XMPP protocol to augment Mozilla Thunderbird mail client with presence awareness, thus reducing the friction of also running an IM system for signaling presence and availability.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11586/19665
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