Nowadays, people increasingly seek information and ask for help on Question and Answer (Q&A) sites. The enormous success of Stack Exchange , a constantly growing network of Q&A sites, attests this increasing trend. The success of Q&A mainly depends on the will of their members to provide good quality answers to others’ questions. We investigate the success factors of Q&A that is those factors that foster effective knowledge creation and sharing. In particular, we focus those factors that can be acted upon by contributors when writing a question.

Success Factors for Effective Knowledge Sharing in Community-based Question-Answering

CALEFATO, FABIO;LANUBILE, Filippo;NOVIELLI, NICOLE
2015

Abstract

Nowadays, people increasingly seek information and ask for help on Question and Answer (Q&A) sites. The enormous success of Stack Exchange , a constantly growing network of Q&A sites, attests this increasing trend. The success of Q&A mainly depends on the will of their members to provide good quality answers to others’ questions. We investigate the success factors of Q&A that is those factors that foster effective knowledge creation and sharing. In particular, we focus those factors that can be acted upon by contributors when writing a question.
978-88-96687-07-9
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11586/139543
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