Nowadays, people increasingly seek information and ask for help on Question and Answer (Q&A) sites. The enormous success of Stack Exchange , a constantly growing network of Q&A sites, attests this increasing trend. The success of Q&A mainly depends on the will of their members to provide good quality answers to others’ questions. We investigate the success factors of Q&A that is those factors that foster effective knowledge creation and sharing. In particular, we focus those factors that can be acted upon by contributors when writing a question.
Success Factors for Effective Knowledge Sharing in Community-based Question-Answering
CALEFATO, FABIO;LANUBILE, Filippo;NOVIELLI, NICOLE
2015-01-01
Abstract
Nowadays, people increasingly seek information and ask for help on Question and Answer (Q&A) sites. The enormous success of Stack Exchange , a constantly growing network of Q&A sites, attests this increasing trend. The success of Q&A mainly depends on the will of their members to provide good quality answers to others’ questions. We investigate the success factors of Q&A that is those factors that foster effective knowledge creation and sharing. In particular, we focus those factors that can be acted upon by contributors when writing a question.File in questo prodotto:
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