This paper analyzes how User-Centred Design (UCD) has been carried out in the creation of a web-based system, whose aim is monitoring air quality for sustainable industrial development. This distributed multimedia system has been commissioned by the Puglia region and it is used primarily by industries and regional government experts. Several lessons are learned from this analysis and hints about the effective application of UCD and the fruitful involvement of users for creating usable systems are derived.

Analysis of the UCD process of a web-based system

ARDITO, CARMELO ANTONIO;BUONO, PAOLO;COSTABILE, Maria;LANZILOTTI, ROSA;PICCINNO, ANTONIO;
2010

Abstract

This paper analyzes how User-Centred Design (UCD) has been carried out in the creation of a web-based system, whose aim is monitoring air quality for sustainable industrial development. This distributed multimedia system has been commissioned by the Puglia region and it is used primarily by industries and regional government experts. Several lessons are learned from this analysis and hints about the effective application of UCD and the fruitful involvement of users for creating usable systems are derived.
1-891706-28-4
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11586/136421
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