Managerial implications of blockchains in the public sector: elements for the development of a conceptual framework for innovation

This paper aims to provide the basis for a conceptual framework on the linkage that integrates the application areas of blockchains in the public sector and their impact dimensions. Applying the literature review methodology, 33 selected articles were explored in-depth to identify their thematic key points, which led to their attribution to two categories consistent with the RQs of this work: application areas and impact dimensions of the blockchain technology in the public sector organizations. The results enable the identification of a cross-functionality of the impact dimensions (trust, governance, and sustainability) that cut across the main application areas (public health, transactions and fiscal processes, and policy-making), from which derives the basis for a conceptual framework. The conceptual framework links the application areas and impacts of blockchain in the public sector and leads to some concluding remarks on managerial/policy implications and future research opportunities.