Despite the strong criticisms, mass student surveys play an important role in the quality assurance process of national higher education systems. While some national higher education systems have a long history of using student surveys to inform teaching and course quality improvement (e.g. the UK, Australia), in Italy, where the quality assurance system has been put in place at both state and institutional levels, a national student survey has never been implemented. As a consequence, higher education institutions have used, and still use, only student evaluations of teaching. If, on the one hand, these local surveys tend to overlap with the rationale and structure of a national survey, on the other hand, they prevent universities from comparing quality indicators. Given the strong drive to use student surveys as a quality assurance mechanism, the present article reports a study aimed to design and probe a new questionnaire to be used at the national level. A total of 572 final year students enrolled in a public university participated in the study. Data were examined using a principal component analysis. Study results could set the groundwork for a critical debate on changes and improvements in the quality assurance process.

A national student survey for the Italian higher education system

Serafina Manuela Pastore
Writing – Original Draft Preparation
;
Amelia Manuti;Anna Fausta Scardigno
2021

Abstract

Despite the strong criticisms, mass student surveys play an important role in the quality assurance process of national higher education systems. While some national higher education systems have a long history of using student surveys to inform teaching and course quality improvement (e.g. the UK, Australia), in Italy, where the quality assurance system has been put in place at both state and institutional levels, a national student survey has never been implemented. As a consequence, higher education institutions have used, and still use, only student evaluations of teaching. If, on the one hand, these local surveys tend to overlap with the rationale and structure of a national survey, on the other hand, they prevent universities from comparing quality indicators. Given the strong drive to use student surveys as a quality assurance mechanism, the present article reports a study aimed to design and probe a new questionnaire to be used at the national level. A total of 572 final year students enrolled in a public university participated in the study. Data were examined using a principal component analysis. Study results could set the groundwork for a critical debate on changes and improvements in the quality assurance process.
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11586/375040
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact