Cultivating Effective Communication in Healthcare: The case of Q&A websites

Rosita Maglie studies the effectiveness of health communication online, looking specifically at Q&A websites where teenagers pose questions regarding sexual and reproductive health. Starting from the assumption that communication between healthcare practitioners and teenagers is insufficient and inadequate, three Q&A websites are investigated as examples of good practice and suitable environments for adolescents. Linguistic analysis of such websites may have real-world applications, since such insights may be useful in training healthcare professionals and informing health and education policies.