Workplace learning as a competitive intangible asset of the organization: enhancing informal learning in Strategic Human Resource Management perspective

Over the past decades, the rapid and radical changes in the labour market and in the organizational contexts have greatly emphasized the role of continuous learning as a challenging key factor to compete on national and international markets. Organizations need to learn more and quickly to adapt to fast-moving changes and to cope with the complex demands of a very turbulent economy. Therefore, next to formal education, mostly considered as a synonym for learning, workplace learning, namely an informal, unplanned, implicit process with unpredictable results, has gradually gained popularity both in scientific literature and professional practice. In view of this, the present chapter aims at reviewing some of the most authoritative contributions in the field to discuss challenges and opportunites for informal learning in the workplace