Meta-design to Face Co-evolution and Communication Gaps Between Users and Designers

The paper presents a meta-design approach to the design and development of interactive systems, which bridges the communication gaps arising among the members of an interdisciplinary design team including different experts: software engineers, human-computer interaction experts, end users as domain experts. Each experts is a stakeholder that proposes design solutions from her/his perspective. The approach, which relies on a novel model of Interaction and Co-Evolution processes, also supports co-evolution of users and systems.