Indagine statistica sulla worker satisfaction nelle aziende informatiche dell’area barese

By a point of view, jobs with a high professional content can give items that presumably support the worker satisfaction (no repetitive tasks, possibility of job autonomy etc.). By other side, because of constant renewal of knowledge and skills, they could lead to situations of stress and psychological disease. This can happen especially in sectors such as technologically advanced tertiary: in this area, in fact, workers are required to have significant cognitive abilities and an ongoing intellec-tual commitment, and often they are forced to produce large amounts of information in a short timeframe and to face new and unexpected situations. The purpose of this paper is precisely to investigate the satisfaction of some employees who work in ICT enterprises which are located in the area of Bari. Specifically, we try to assess the way in which some technical and professional (as well as transversal) skills interact with worker satisfaction; especially in this field, it is right the concept that “a satis-fied and motivated worker is more efficient and more responsive to business needs”.