The amount of information available on the web, as well as the number of e-businesses and web shoppers is growing exponentially. Customers spend a lot of time to browse the net in order to find relevant product information. One way to overcome this problem is to use dialoguing agents that exploit the knowledge stored in user profiles in order to generate personal recommendations. This paper presents a general framework designed according to this idea in order to develop intelligent e-business applications.

A Framework for the Development of Personalized Agents

ABBATTISTA, Fabio;DEGEMMIS, MARCO;LOPS, PASQUALE;SEMERARO, Giovanni;
2003

Abstract

The amount of information available on the web, as well as the number of e-businesses and web shoppers is growing exponentially. Customers spend a lot of time to browse the net in order to find relevant product information. One way to overcome this problem is to use dialoguing agents that exploit the knowledge stored in user profiles in order to generate personal recommendations. This paper presents a general framework designed according to this idea in order to develop intelligent e-business applications.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11586/112216
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