Nowadays, people increasingly seek information and ask for help on Question and Answer (Q&A) sites. The enormous success of Stack Exchange , a constantly growing network of Q&A sites, attests this increasing trend. The success of Q&A mainly depends on the will of their members to provide good quality answers to others’ questions. We investigate the success factors of Q&A that is those factors that foster effective knowledge creation and sharing. In particular, we focus those factors that can be acted upon by contributors when writing a question.

Success Factors for Effective Knowledge Sharing in Community-based Question-Answering

CALEFATO, FABIO;LANUBILE, Filippo;NOVIELLI, NICOLE
2015-01-01

Abstract

Nowadays, people increasingly seek information and ask for help on Question and Answer (Q&A) sites. The enormous success of Stack Exchange , a constantly growing network of Q&A sites, attests this increasing trend. The success of Q&A mainly depends on the will of their members to provide good quality answers to others’ questions. We investigate the success factors of Q&A that is those factors that foster effective knowledge creation and sharing. In particular, we focus those factors that can be acted upon by contributors when writing a question.
2015
978-88-96687-07-9
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11586/139543
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? 2
social impact