This paper presents a survey about empirical investigations in extraordinary software maintenance in about 10 years. These investigations allow to develop competences, i.e. knowledge and practices, in treating this kind of maintenance. The gained knowledge allows to modify some assumptions acknowledged in literature, and to introduce new concepts. The practices better focalize the features of extraordinary maintenance process, and apply the knowledge in practical cases to identify the context in which a process should be preferred to another, the risks which can be encountered during the execution, the activities to mitigate them.
Empirical Investigation for Building Competences: a case for extraordinary maintenance
ARDIMENTO, PASQUALE;BIANCHI, Alessandro;BOFFOLI, NICOLA;VISAGGIO, Giuseppe
2005-01-01
Abstract
This paper presents a survey about empirical investigations in extraordinary software maintenance in about 10 years. These investigations allow to develop competences, i.e. knowledge and practices, in treating this kind of maintenance. The gained knowledge allows to modify some assumptions acknowledged in literature, and to introduce new concepts. The practices better focalize the features of extraordinary maintenance process, and apply the knowledge in practical cases to identify the context in which a process should be preferred to another, the risks which can be encountered during the execution, the activities to mitigate them.File in questo prodotto:
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